Shipping, Returns & Refunds

Shipping by Country

USA
Free Shipping on orders over $49.95
Flat shipping rates on orders under $49.95 of $15.
Generally 1-2 days processing and 1-2 business days shipping. You will receive tracking info when your order ships.

Canada
Free Shipping on orders over $75.00.
Generally 1-2 days processing. You will receive tracking info when the shipping company has received the product.
Approximate Shipping Times:
Ont: 1 - 2 business days
Que: 1 - 3 business days
NL, NB, NS & PEI: 2 - 4 business days
Man & Sask: 2 - 4 business days
Alta: 3 - 4 business days
BC: 4 - 5 business days

UK
Free Shipping on all Orders
Generally 1 day processing and 2 days shipping

 

Returns & Refunds

If you are not satisfied with your order from the Liquid Rubber Online Store, please call 1-855-592-1049 or email Sales@LiquidRubber.ca and we will make every effort to find a solution.


Amazon Purchases: Returns up to 30 days after purchase. You can create a return through your Amazon account for free shipping.

Website Purchases: Returns up to 90 days after purchase. If returned in first 30 days, shipping is free. From days 31 - 90 customer is responsible for the cost of shipping back. We will provide you with a shipping label. Products must be received in new and unopened condition. The cost of shipping will be deducted from your refund when we receive the products. $10 for 1 gallon pails, $30 for 5 gallon pails. Email or call us with your order number to initiate a return. 

Please email Sales@LiquidRubber.ca to start a return.

 

Order Pickup for Ontario

We only offer store pickup from Oakville, Ontario, Canada. Pickup hours are 9:30am to 4:30pm. Available as an option during checkout.

Pickup location:
LIQUID RUBBER CANADA INC.
1150 EIGHTH LINE, UNIT 16
OAKVILLE, ON
L6H 2R4
SALES@LIQUIDRUBBER.CA
855-592-1049